Returns & Exchanges

At Painted Paper, we want you to love your home transformation, which is why we offer a 30-day return policy on all unused and unopened wallpaper rolls and decor items. Please ensure items are in their original packaging to qualify for a full refund to your original payment method.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Pack with Care

Securely place the unopened rolls in their original shipping box, ensuring the protective seal remains intact to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund within 5-7 business days and send a confirmation email.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing